IT Support Engineer II, Transitioning to Cybersecurity
Currently an IT Support Engineer II at Siepe, administering Microsoft 365, Azure, and AWS environments across 50+ companies. Leveraging that hands-on infrastructure experience to build a career in cybersecurity and help organizations stay secure.
Building the bridge between IT operations and security
As an IT Support Engineer II at Siepe, I administer Microsoft 365 tenants across 50+ companies, manage Active Directory and Microsoft Entra ID (including Conditional Access policies), and deploy and secure endpoints through Microsoft Intune. I'm channeling that technical foundation into cybersecurity, where I can focus on protecting the very systems I've learned to understand so well.
My hands-on experience with enterprise systems, cloud infrastructure (Azure/AWS), and network security tools like Cisco Meraki and Cisco Umbrella provides a unique perspective on security vulnerabilities and defensive strategies.
System Administration & User Support
Learning Cybersecurity Fundamentals
Cloud Infrastructure & Services
Problem Solving & Analysis
From hands-on IT support to security-focused solutions
June 2021 – March 2024
Provided Tier 2-level support across software and hardware issues, monitored cloud-managed endpoint security (Cisco AMP/Secure Client), and managed IT infrastructure projects for enterprise clients.
March 2024 – June 2026
Managed AWS WorkSpaces, EC2 instances, Azure Virtual Machines, and Intune-managed devices. Automated administrative tasks with PowerShell and maintained Conditional Access policies in Azure Entra ID.
June 2026 – Current
Administer Microsoft 365 tenants across 50+ companies, manage Active Directory and Entra ID Conditional Access policies, deploy and secure endpoints via Microsoft Intune, and support Azure/AWS cloud environments alongside Cisco Meraki and Cisco Umbrella network security.
Ongoing
Earned CompTIA Security+, AWS Certified Cloud Practitioner, and Microsoft AZ-900 while completing an MBA in IT Management at WGU — building the credentials to move into a security-focused role.
Interested in discussing IT, cybersecurity, or potential opportunities? I'd love to hear from you.